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Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute, Theodore KinniHow much do you like this book?
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
Categories:
Year:
2011
Edition:
Rev Upd
Publisher:
Disney Editions
Language:
english
Pages:
224
ISBN 10:
1423140141
ISBN 13:
9781423140146
Series:
The Disney Institute Leadership Series
File:
EPUB, 1.12 MB
Your tags:
IPFS:
CID , CID Blake2b
english, 2011
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